Skip Navigation Links

Technical Help

Contact Technical Support
Click to Call 1-334-263-8411 Email

Technical FAQ's

I don't know or can't remember my User ID?

If you currently have a policy with the State Employees' Insurance Board (SEIB), then your User ID will be your contract number (the three letter prefix is not needed).

I forgot my password. Can you help?

Yes, our Password Recovery wizard can help you retrieve your password in four simple steps.

How do I create an account?

Step 1: CREATE AN ONLINE ACCOUNT

Go to our Register Now page, and create an account.

  • Select SEIB Member Account as your Account Type
  • Have your insurance card ready, you will need your contract number beginning with 901 (the three letter prefix is not needed).

Step 2: CONFIRM NEW ACCOUNT

Be sure to use an easy to access email account when you register because you will have to verify your account through a verification email you will receive.

NOTE: You must click the verify link in the Verification Email before you can login.